1 /5 Renee Nelson Lauwers: No repairs done . Called to see if I could tow my car in for them to look at at 10am on a Friday morning. The gentlemen stated that they would come to my house for a diagnostic and if Im still interested in bringing my car there I can then have it towed. They are less than a mile from my house.
Well they never showed and then wouldnt answer my text or phone calls.
I think this is horrible customer service, if your shop is too busy say so, communicate, not too difficult. Wasted an entire day, plus the weekend I could have found another shop on Friday l. Had to wait until Monday.