Express Oil Change & Tire Engineers - Carrollton (GA)

5 /5 Courtney Winfrey: The place was busy when I arrived, but now I know why! Even with a few cars ahead of me, I was still in and out in less than an hour. The price I paid was exactly the price we discussed before they began work. Everyone was very kind, professional, and efficient. Im glad to have found a place I can trust. Thank you!

1 /5 Charlie Reese: BEWARE! I have been changing my own oil for over 30 years, but last time on my 2013 Ford 5.4L, I was too busy and had EOC do it. Big mistake! PROBLEM 1: the 5/8" head OEM oil plug I had been using for 8 years with no issues was replaced with a different one with a 17mm head. Whether they lost or stripped the threads in my old one, I got the joy of crawling out and back to the toolbox. PROBLEM 2: The wrong oil filter was used, potentially causing engine damage. If youre using EcoGard, this engine requires the X4651, not the X2500 which is used for Fords V-6 engines. Look at the size difference between the correct Fram PH2 and what they used! I cant think of a more effective way to starve oil flow in my 200k-mile engine. Just because it screws on doesnt mean it fits, folks! PROBLEM 3: Take a look at the filter end, which I eventually had to use channel locks to remove. My "claw" wrench wouldnt even spin it off! Their mechanics need to be trained to hand-tighten filters. The filter wrench is only for removal! So, in summary, my 30-minute oil change morphed into a 2-hour ordeal. You have been warned - I DO NOT RECOMMEND!!!

5 /5 DeAndre Dukes: This store i never wait in line for a long time, easy in and out. Not too expensive. Never have damaged anything on my vehicle. One time they told me the price total for a repair, and accidentally left something out on the estimate, then when it came time to pay, they added in the extra charge of like 100 and some dollars, and when i asked about it, they apologized they didnt mention it before and removed it saying “We wouldn’t want to lose a loyal customer over something that small” I appreciate all that they continue to check and do here at this store. I also appreciate Travis, the store manager, for all his consideration when it comes to the vehicles he services.