Advance Auto Parts - Summerville (GA)

5 /5 William Day: I came in with a bad alternator at 5:30 on a Friday, 700 miles from home. Willie was very helpful. Tried to find me a mobile mechanic, but when that didn’t work he charged up my battery. It was enough for me to make it to a hotel and then Shottenkirk Honda in Rome GA. His help was greatly appreciated.

5 /5 Robert McQuese: Always the best prices. Especially if you order online and get the coupons. This location always have friendly staff.

1 /5 Seven G: I have to pay $160 to get my ac repaired because this location sold me bad refrigerant. Rather than admit and accept the mistake, Willy accompanied me outside confirming the system is operational, no engine codes were showing, compressor was working, and AC levels read true on guage, Willy the GM called Amy the DM and she said without verifying or asking question to Willy who actually saw the car, that there was underlying damage to compnents of the AC and to refund me for the refrigerant only. I claimed it was inhuman to not take responsibility for the incidient because I have shopped from him before but Claude told me (despite my calm demeanor) dont come back or theyll call the cops. So I called them myself and had myself trespassed to call their bluff since all I wanted was some common decency, I truly didnt think hed be able to go through with it and sleep at night, but sure enough the police told me dont come back despite not signing anything and refusal to provide a report for the situation. Anyway this all occured because I told Willy that my sesnsor wasnt bad because I added refrigerant. Electrical components dont spontaneously stop working from R-134a and he knew that and agreed verbally, but "couldnt" help me Edit: Sensor is still good and operational and never threw a code for addtional context, since thats what Willy was initially claiming, until I informed him I persobally am aware that couldnt be the issue, he then verbally agreed the electrical components wouldnt suddenly go bad from adding R-134a

5 /5 Brandon Settlemoir: Great customer service. They had what I needed and a great selectuon. Plus the guys and gals were super helpful and friendly. It was good. Plus I got the part to fix my wifes car. This is the auto parts store I use I advise everyone to do the same.

5 /5 Gail Rush: It was almost closing time and I had been in the parade with Ms Daisy when she absolutely quit on me. A wonderful guy helped me get it cranked and he followed me to Advance Auto. Jonathan came out and assessed the problem which required a new battery. It took him and the other guy to change out the battery; it was a little difficult. Jonathan and Chris never said a word about it being time to close. They were so kind and helpful and got Miss Daisy on her feet again. I will definitely go to Advance again for my parts and car advice when I have an issue. They have machinery to check it and they do it with a smile, never making you think youre putting them out. He even ended up working a little overtime. I had been in the store before and found the personnel to be very very friendly and helpful. I recommend the store in Summerville Georgia where you will be treated with the most care and respect. I would give them a 10 if it was a part of the stars in the rating system!! Good customer service is a rare thing now so remember this and take your business to them. Merry Christmas to all!