Kaitlyn Meadors The place is a scam. Low quality dentist who prioritizes money over actual care. They said I had gum disease and did a scaling procedure. Continued to use the scaler on a part of my tooth not recommended and chipped the enamel on both my from lower teeth. My teeth are worse after than before I went in .I also prepaid for a surgical extraction which they then billed incorrectly using a prepaid fee of $50, a cleaning cost that should have been submitted to insurance, and $150 consult fee for showing up to the procedure so the surgery I paid for was no longer paid for. I went to another dentist who then said I have no gum disease and I fact my gums are so healthy they were hard to clean under! Scam! Run away!
1 /5
Rosie G If you never read reviews, good! I never write them, but I could not let this experience go undocumented.
If I could call the tooth fairy police on this place I would!!! I scheduled an appointment for a routine cleaning. My appointment was for 9am I arrived 15 min early to complete my paperwork, as I was coming as a new patient. 2 hours later, I’m being told I have gingivitis by a hygienist no less and I need a treatment before they can clean my teeth, she also proceeds to tell me she doesn’t fully support water flossing and says I should use regular floss, I tell her I use both.
I ask to speak to the doctor , he proceeds to tell me that in order for me to prevent getting gingivitis again I need teeth aligners. I have been going to the dentist for as long as I’ve had teeth! I brush twice daily and floss.. my previous dentist has never mentioned I had gum disease, so I was taken aback… at this point I’m thinking maybe my former dentist was a slacker, so I go see the office manager and she runs my tally and before insurance it’s like $500, so I ask for a break down… well part of the take home treatment includes a water flosser!!! And I say, they just told me not to use a water flosser, but here you are trying to sell me one! Good thing I always ask questions otherwise I would have been suckered into the up-sale.
So, I try to be polite, at this point I’m pissed because I know that if I don’t pay I won’t get my teeth cleaned and if I go to another dentist I will have to pay out of pocket because they probably won’t release my x-rays because I didn’t complete the “treatment” required for the “preventative cleaning” that’s typically covers at 100% with my plan.
So we get the number down to $130 after I look everything over, fluoride is not necessary if you’re an adult! Why are they still pushing this I don’t know!!
Places like these might deliver dental services to uninsured people at what they like to say is “affordable”; however, a good dentist would not let a hygienist diagnose a patient, and a good hygienist would not stab your gums to make them bleed just to up sale treatment and cosmetic services.
So, after I was financially assaulted, shamed about my gums.. I begrudgingly make an appointment for my treatment & cleaning…
On a good note TJ, did my X-rays, and she was very pleasant & personable. I typically dread x rays but she was very good at making it as comfortable as possible.
Dr. P, he seemed knowledgeable, but he was also trying to up sale me the aligners.. so I’m not really sold on him or the aligners.
Tiffany, the hygienist wanna be doctor, had a poor bedside manner, heavy handed and overbearing, somebody please remind her she’s not a doctor. Diagnosing is what doctors do not hygienist.
If I could give a minus star I would!!!! But I’m seriously googling the tooth fairy’s number because they must stopped!!!
1 /5
Karissa Johnson I met with Dr. Pickard, Tiffany and Rhea today. These folks are awesome. They got me right in and started tackling the issues. They had a plan for me in less than 45 min. This is the place to come!! No regrets.
My dental assistant was amazing as well, TJ, she listened and was so gentle. The front desk staff was so friendly and helpful as well. Make this the place you come for all your dental needs. Thanks so much Aspen Dental!!
5 /5