1 /5 Rosie G: If you never read reviews, good! I never write them, but I could not let this experience go undocumented.
If I could call the tooth fairy police on this place I would!!! I scheduled an appointment for a routine cleaning. My appointment was for 9am I arrived 15 min early to complete my paperwork, as I was coming as a new patient. 2 hours later, I’m being told I have gingivitis by a hygienist no less and I need a treatment before they can clean my teeth, she also proceeds to tell me she doesn’t fully support water flossing and says I should use regular floss, I tell her I use both.
I ask to speak to the doctor , he proceeds to tell me that in order for me to prevent getting gingivitis again I need teeth aligners. I have been going to the dentist for as long as I’ve had teeth! I brush twice daily and floss.. my previous dentist has never mentioned I had gum disease, so I was taken aback… at this point I’m thinking maybe my former dentist was a slacker, so I go see the office manager and she runs my tally and before insurance it’s like $500, so I ask for a break down… well part of the take home treatment includes a water flosser!!! And I say, they just told me not to use a water flosser, but here you are trying to sell me one! Good thing I always ask questions otherwise I would have been suckered into the up-sale.
So, I try to be polite, at this point I’m pissed because I know that if I don’t pay I won’t get my teeth cleaned and if I go to another dentist I will have to pay out of pocket because they probably won’t release my x-rays because I didn’t complete the “treatment” required for the “preventative cleaning” that’s typically covers at 100% with my plan.
So we get the number down to $130 after I look everything over, fluoride is not necessary if you’re an adult! Why are they still pushing this I don’t know!!
Places like these might deliver dental services to uninsured people at what they like to say is “affordable”; however, a good dentist would not let a hygienist diagnose a patient, and a good hygienist would not stab your gums to make them bleed just to up sale treatment and cosmetic services.
So, after I was financially assaulted, shamed about my gums.. I begrudgingly make an appointment for my treatment & cleaning…
On a good note TJ, did my X-rays, and she was very pleasant & personable. I typically dread x rays but she was very good at making it as comfortable as possible.
Dr. P, he seemed knowledgeable, but he was also trying to up sale me the aligners.. so I’m not really sold on him or the aligners.
Tiffany, the hygienist wanna be doctor, had a poor bedside manner, heavy handed and overbearing, somebody please remind her she’s not a doctor. Diagnosing is what doctors do not hygienist.
If I could give a minus star I would!!!! But I’m seriously googling the tooth fairy’s number because they must stopped!!!
