1 /5 Shaila Tejani: I went in to the store to return an item.
The purchase was a wonderful experience however the return was not. The associate, a senior lady had an attitude from the beginning. Racial profiling was my first impression. She turned the blouse inside out. She found an ink mark and a thread in vaguest of places inside the neck area which I have no clue how I would a get a pen mark there.
She kept insisting that I had done that even though the tag was attached and the top had not been worn which one could tell by looking at it since it was white.
I remarked that we don’t check outfits inside out when we buy them and maybe the pen mark could have happened before I bought it.
Anyways finally, the manager a young girl was called. She didn’t question or say anything and did the return.
Never going back there. Am an Ann Taylor fan but taking my business elsewhere.





