1 /5 savannah loftus: I walked in at 4 PM and sat down. I could tell everyone was busy, but I was still clearly noticed. No one greeted me or asked what service I needed, so I assumed they were tied up and would check in with me shortly.
After 30 minutes of waiting—still nothing. Another 10 passed, and not a single word had been said to me. I was there with my three-year-old, who kept asking, “When is it your turn?”
Eventually, three other women walked in. They were greeted immediately, helped with picking polish, and seated ahead of me. I understand they likely had appointments—but after 45 minutes, not even acknowledging me or giving a quick update was unacceptable. A simple, “We’re booked up and it might be about an hour,” would’ve been all I needed. I would’ve happily taken my child and left.
Unfortunately, this wasn’t the first time I’ve been disappointed here, and at this point, I’ll be saving myself the frustration and going elsewhere.
