Made In Japan- Import Auto Service and Repair - Covington (GA)

1 /5 saleta lessane: My daughter took her Honda here bc she was having issues with it starting. Michael confirmed that it was the starter after he did a diagnostic. He also said that the starter had a 1 yr warranty on it or 12,000 miles. 5 months later, she is having the same issue. We take it back and he switches out the starter again. In the lot of the shop, the car wouldn’t start after he supposedly switched out the starter. He switches it out for another starter for free after going back in forth with us about how we shouldn’t have to pay for a new starter. 3 days later, it’s the same issue. Take it to another mechanic and we find out that it is the flywheel. We still need a new starter though. We call Michael back and ask him to call Auto Zone so that we can switch the part out and he refuses. Stating “ last time, you upset me so I can’t help you. You will have to pay for another starter.” How is that fair? I also found out that starters have 2 to 3 year warranties on them. Michael makes up his own policies. Please ask questions and verify any information before giving over your hard earned money. $500 dollars later and I still don’t have a starter……who should be angry? Him or me

5 /5 Robert Duckett: Took my Honda Accord there for new water pump and timing belt. Work was completed properly. Mechanic takes pride in his work and seemed to pay attention to the details. Will be taking my car back again. Pricing was very fair.

5 /5 Awad Sheik: Mike has been my go to mechanic for over a year. After endlessly searching for a good mechanic, I found Mike. He has been working on my car and now my family’s car, and he has always done a great job. I have never had to came back for the same problem. He has such quality work. I even followed Mike to Covington after he left my local Stockbridge location.

1 /5 Spencer Mathis: Well, I was overcharged for a diagnostic and oil change , and the car began to act up even more the very next day. Not blaming the shop for that but when I brought it back….i was told it was a $6,000 repair. I took my vehicle to the dealership and it was a simple fix that was less than $1,000. I understand that everyone is struggling and small businesses have to make money but attempting to swindle customers is not ok.