2 /5 Darian Gailey: My friend and I whom hadn’t seen each other in a while got an appointment for a pedicure and nail color. This was our first time here and we signed in at the desk and waited but no one even looked at us or offered to help. Finally, someone asked what we wanted and I was pointed to the nail polish while my friend got gel on her nails. When I was done, I stood in front of that same lady and she ignored me. Another woman walked by and said, “how can I help you” and when I responded she also ignored me and did nothing. I went to my friend and sat next to her. After they finished her nails, I was told to sit in the pedicure chair with no water (and still no service at this point). My friend got her pedicure started and halfway through mine started. At this point, any frustration we encountered was okay bc we got to sit together and spend time. My friend was done watching before I was and I still had my nails to be done. I was asked 3 times if I wanted a gel manicure but I said no I want JUST a color change, no manicure. Well, I got a manicure and I didn’t fuss, I just paid for it. I’m upset today bc I not only paid for something I kept saying I didn’t want, but the paint looks horrible and I was cut on 2 different fingers. I’m afraid to even look at my toes and have not yet. I feel regretful spending money on polish I took off today and my cut up fingers. If you go here and don’t get treated like you’re there for a service, I suggest you leave bc it does not get better.
