Ulta Beauty - Gainesville (GA)

2 /5 K P: This is by far the messiest Ulta that I have ever been in. The product shelves are half stocked and product is everywhere. Two stars because of the staff is really nice! EDIT response to owner reply: This chaos runs throughout the entire store. Are you suggesting that I talk to one of the very nice representatives working there and tell them that the entire store is a mess? I left this review for a reason. So management would see and hopefully rectify the situation. dont try to pass the buck. I want to emphasize that all of the staff is very helpful and polite. The store is just messy. Ill drive to Buford moving forward as their store is not. I appreciate your response!

1 /5 Genia Reid: Very disappointed with my experience. I was told someone could assist with color matching for makeup, upon arrival at the store the “mac” counter associate said she didn’t have time. While she was walking around on her phone. Itzel is rude and doesn’t seem to understand her job is to sell makeup products. I was going to purchase several items but only purchased one item.

2 /5 Almendra Flores: I didn’t want to post a review but I had a hair cut and color with Lesly. I loved the color she did but she cut more than what I wanted at first and I was fine with it. She washed the color out and proceeded to cut more. She curled my hair with most of the hair dye STILL on there it felt super rough. I left with color on my forehead and rough hair. I got home and had to wash it 5 times to get it out and realized she completely botched my hair. I never realized because my hair was curled when I left. I was unable to wear my natural hair/ straight hair because it looked so bad and with different lengths when I just asked for a simple straight hair cut. I had to get it fixed somewhere else and the lady showed me how one side of my hair was longer than the other. Lesly was nice but I do not recommend her for hair cuts. I only decided to leave this bad review once the other hair stylist showed me how truly bad the cut was.

4 /5 Elizabeth Valdivia: I like the vibes and whenever I go I’m always treated very nicely. But whenever it is busy it’s super hard to get anything done, I tried getting my color match on a Saturday knowing full well that yes it was super busy but an associate just left me standing to go help someone else. But overall I have had good experiences in the past.