4 /5 Jim Johnson: There are no reservations taken for Fridays and Saturdays, so it is walk-in. Anywhere from 45 minutes to an hour and 45 minute wait. Put my name in and left, but when I returned, my name had been called, so I waited on site. No worries, I was called in about 45 minutes, and my nail technician, Em, took over and did a thorough job on my hands and feet. Enjoyed the comfy message chairs as well as the extreme caution and care they took with sanitizing everything. I thought the music and the atmosphere were a bit disonant as it took away from the relaxing overall experience.