2 /5 Vicky Spurlock: If I had only gotten a massage the score would be a 5, if only the facial it would be a 1! The spa is lovely despite the somewhat sketchy street entrance - I loved the old character and charm. Neither beds were warm. My facial was the worst I’ve ever had. It was in a back room that was brightly lit and noisy. The esthetician never asked if I had skin concerns or if I wanted anything in particular. She never evaluated my skin to recommend anything. She washed my face at least 3 times, the first time getting soap up my nose which burned my throat the remainder of the treatment. Then did a scrub and spritzed some oil and I was done. She wore latex gloves the entire time which I didn’t care for. She had large bangles on, which I love some bling but the clanking isn’t great for a relaxation treatment. She had rock-a-by-baby on repeat the entire time! I don’t think this woman has ever had a facial, done a facial or had any training.