1 /5 Michelle Negron: It’s been a year and half since I got my hair done by heather - the only reason I didn’t write a review sooner is because I honestly felt bad for her. But the more that time passes - the thousands of dollars I’ve invested in expensive product and treatments attempting to fix my hair since the day she ruined it makes me angrier every passing day. The owner is a saint & deserves every good thing headed her way, she fixed my hair to a point that I was happy with at the time. But I never thought I’d have such damage and breakage to my crown that every time I walk into a salon for a hair cut every stylist has a heart attack. She went from foiling my hair to literally plopping pounds of bleach onto my head and literally making me look like Draco Malfoy. She was hungry that day, literally said “do you trust me? I can do it faster this way.” I’m the customer, I didn’t know better? Just assumed the person with a license knew what she was doing to my hair. She took a picture to post on her instagram that looked semi good, literally looked at me and said “slay.” Anybody with a pair of eyes, even my clueless boyfriend could see my hair was horrible. I reached out for a refund $240 something dollars (told her to give me HALF, not even full), because when I walked into the Sally’s the employees quite literally asked me if I had bleached my hair at home and needed toner. Not only did she blame the salon owner saying she could not issue me a refund due to company policy but after reaching out to the salon owner she let me know not only was she independently contracted & if she wanted to give me the refund it was up to her to do it but the kicker was she was an apprentice & should not have been in the building doing hair alone regardless while she was on vacation. I think what upsets me is not only did she ignore my message, she never said sorry, she also never sent me any the money back. Then went on to unfollow me, I should’ve made this review sooner. The biggest mistake I ever made was sitting in that chair that Saturday - I have been paying for that mistake ever since that day. My confidence is on the ground & my hair is still growing from the breakage the bleach left. For the sake of the women in Georgia I hope she’s gotten better. I went to a salon today, looking for guidance on what I could do to continue to help my hair back to what it was and they were stunned - this is where my anger is stemming from. Wish her the best of luck, but not only did she lie, she also didn’t have the gall to message me back. First picture is what she posted, her “slay pic.” The rest are what my hair actually looked like. 0/10 don’t recommend. She’s lucky I don’t take it to my 100 thousand followers on tik tok, after being blocked it’s honestly what I may do. I’m so nice, I took everything so lightly when in reality she honestly should have been stripped of her license and I should’ve called fraud on my card for what she had done to me.