1 /5 Jessica Shaw: Made my son his first dentist appointment here. I waited 6 months for the appointment he is 17 months.
My appointment was at 2. I arrived at 1:50. Filled out paperwork. Then we wait and wait and wait. 30 mins go by. I go ask the receptionist should I just reschedule.
She tells me my son is next. We wait 30 more minutes. At this point another mother points out to me that 2 other patients were called back before me that came in after me and she asked me how long I had been waiting. I told her over an hour and she was surprised. I also notice 2 patients about my son’s age with new patient paperwork get there after us and get called back before us.
After this mother noticed it too, I became concerned. I went and asked the receptionist again. She said they were running behind and when I asked how much longer as we had been waiting over an hour at this point she said I do not know. When I asked why other kids were getting pulled back before my son she said those kids were getting treatments by another dentist. We are talking 10 plus kids that were pulled back before my son.
Granted, my son and I had had a long sleepless night, we also had waited an hour for his hair cut that morning. I was unwilling to wait another hour, so I asked to be rescheduled and they could only get us in March 1st.
All I wanted was for my son to have a great first experience at this dentist, but I was treated like his health doesn’t matter. How long we wait with a toddler does not matter We were not a priority even after an issue was raised.
I ended up calling a dentist in Marietta and got him an appointment tomorrow because they had a cancellation, so I will make sure my son gets the care he deserves.
On another note the waiting room is very nice. Well decorated, but the TV was way too loud and playing shows way over stimulating for most kids in my opinion.
So, if you want to limit screen time I would not choose this dentist either.