Pro Nails 2 - Brunswick (GA)

1 /5 Alaya Laleh: Worst I have ever had my eyebrows done ever. Left the salon crying. Completely altered the shape and made them shorter when all I asked for was a touch up. Both eyebrows are uneven, and there is still hair out of place. Not clean at all! First time here and will never be back.

1 /5 Cheryl Callaway: So I walked in a was pleasantly greeted with a smile and I smiled back and went to look at my colors and was told to sit in the chair to get the polish changed on my toes but I didn’t realize I was getting in the chair to have to sit there and wait for another employee to come in, bc the lady told me she don’t do it….. few mins pass and this lady comes in and she doing feet now. So was i supposed to come in rude to get my polish changed. Will NOT be back. At that point I’m taking my money to CK nails where they know how to treat people!

1 /5 Heidi Ravida: -The older gentleman who was doing my nails argued with me when I tried to explain nail shape. Despite me smiling and being patient he got angry, said I dont know what you want! and told another tech to do my nails -They gave me the wrong color, painted my nails white even though I chose light pink and acted like I was being difficult when I pointed it out. -When i showed them the color i chose was different, they admitted they didnt have the color. This is the 1st bad review I ever left, but this business was the most unprofessional establishment Ive ever been to. Generally, Im a polite and friendly customer and leave a great tip. This is the 1st time in my life i left no tip. I was being very nice to them, they kept treating me like i was being a pain in the ass, even though i came in knowing what i wanted, they werent interested in understanding. I really dont get why they treated me this way, it was very unnecessary and cost them what could have been a loyal, regular customer.

1 /5 K Marie: Upon arriving they was nice. They greeted me as soon as I entered. Before the man started on my nails I told him how I like my nails (Ballerina Shape That Is More Narrow & Then Towards The Tip) even showed a picture and asked if he could do it. He said he did! So I continued once he got the nails on, I instantly noticed that he put the tips to low on my nails (Which Will Make Them Lifted) so I said something to him, once I did he started to argue with me that they are right & that he hasn’t even finished yet for me to be complaining (First Issue) so he goes to lay the acrylic. Once it was dry, he started to shape them with the file. I asked him that the shape is wayyyy off and that I didn’t like them and if he could do more of the shape I asked for ( he argued with me again for the second time) I also noticed that my pointer finger on my right hand was missing half of the nail and acrylic because he filed it so hard… he argued about that as well. So now my nails feel so wearied because they are lifted.. I paid $130 + $5 tip which I didn’t even wanna do that but the lady who did my feet was real good ( no issues with her) No one should have to pay their hard earned money for nails that wasn’t even done correctly nor should they be arguing with customers who want it done how they want it done! It’s BS… I will never go to them again. Now I have to go else where and get them soaked off and done again!!!!

1 /5 Kelcy Robinson: I went in yesterday and got a gel coffin nails done. everyone was very nice, and professional. the whole time the man who did my nails was very nice. when i got home i saw that my nails were super uneven, not even colored all the way and the sides of my nails were bleeding from filing so far down. i called and asked if i could come back in and the guy on the phone was very rude when i told him about my nails. my nails were hurting so bad later on and still hurt. Mind you i asked for coffin shaped nails and got squared. I went back in today to get my money back and one of the men argued with me the whole time. He said he could cut my nails but only give me $40 back when i paid $55. I told him to cut them and i’d go somewhere else to get them redone. after cutting them, he threw my money at me and told me to “go, get out of here & don’t come back” he was very rude and disrespectful towards me because i had been hurt during the process. i’ve never been treated like this at a nail salon and surely this is not how you treat your customers. i will not be returning to this salon.