5 /5 Brenda Culpepper: On the Road to Jekyll Island: A Bump and a Blessing
While traveling down I-95 on our way to Jekyll Island, we hit an unexpected bump—literally. Just 67 miles from our destination, after more than three hours on the road, a pothole had other plans and left us with a flat tire.
Thankfully, a kind and generous gentleman stopped to help us change the tire, turning what could have been a stressful moment into a reminder that good people still exist.
Once we made it to our hotel, we contacted J&J, and they immediately put our minds at ease. Their professionalism, compassion, and efficiency were unmatched. They quickly ordered a new tire and scheduled an appointment, making what could have been a travel nightmare feel like a minor detour.
Their customer service was second to none. We are deeply grateful for the help we received—from the stranger on the roadside to the incredible team at J&J.