1 /5 Alexis Mathis: They are now taking advantage of me and I cant even enjoy my holiday nails. I have been going to Emily nails for about 3 years now and I have always adhere to the pricing as they always do a really good job. Since transitioning to new management, they have increased their prices astronomically and now forges prices as they go along thinking they can get away with it.
This is not the first time they have overcharged me but I let it go since it is good work but this time enough is enough!
I always receive a color powder, coffin, medium length plus take down for my nails. This time I added basic nails paint designs. My last few visits, length is typically $8. The manager gave me my total and added a $15 "additional services" fee and when I ask she stated "it was for length".
My total was $107!
I have asked other nail technicians and other nail salons was that reasonable and they all screamed "No"! I did not have time to debate while I was there, but I do not like the fact you are now adding charges just because you feel like it. Now I have buyers regret, and I cannot enjoy my nails because I know I paid too much. I work hard for my money, and I am a generous tipper but to look me in the face and rack up charges is fraudulent and bad business for your customers. I am disappointed that now I officially must take my business elsewhere.
When Emily Nails starts treating their customers fairly again (when Henry was running the place) and no longer take advantage of their customers by using inexcusable fluctuating prices then I will return.
Getting your nails done is a time for peace and relaxation, not leaving with anxiety and annoyance because new management is deciding to be greedy!
