Aspen Dental - Columbus, GA - Columbus (GA)

1 /5 Zachary Rowell: The office manager is very unprofessional here. If I was only leaving a review for the rest of the staff it would be 5 stars but because you have to deal with this guy and he is so unprofessional and apathetic to your concerns I have to leave this type of review. He told me I needed to pay the entire cost of the work before he can put me in the schedule when this is not true. He tells you he will call you back and on appointments for very important dental operations but never does. He told me he would call me and let me know when a specialist who only come ONCE per month would be coming so I can book it but never did. If they would replace this one crucial aspect of this office I would go back but I had to find another office because of this person.

1 /5 David Reghi: I called to see if either one of their locations would accommodate an emergency walk-in. The lady who answered the phone was reading from a script. She wanted all of my information before she could schedule an appointment or even look for any. She kept saying this is how her system is built. This is how we have to do it. Extremely unpleasant situation. I went to the Columbus location and my first impression was how dirty the office was. All over the walls encounters were papers taped up with rules and policies. It was very tacky. I asked if I could be seen for emergency walk-in and I was told no. Even though it’s Placid all over the windows walk right in so I went to the Phoenix city location. There, I was also told no could not see me and plastered all over the walls and windows walk-in welcome. Lady at the front desk told me to go to the new urgent care down the street. I said to her they’re able to take dental x-rays at the urgent care of my mouth? She said oh yes. That is far from the truth. So disappointed in Aspen dental. Luckily, things happen for a reason. I definitely will not ever seek dental care at an aspen, dental location.

4 /5 Leupina Gaspar: The technicians were really nice, patient and explained what needed to be done. The young dealing with the payments, the same, explained the different ways to pay, according to my current situation. Perhaps the receptionist needs to be a little bit nicer when its time explain the initial questionnaire. The last part was a little confusing, if you go by what it actually, then it doesnt apply to me. Unless you accept and filled up until the end. In all I had a positive impression from the place. Thank you.

5 /5 Daytona 392: I broke a tooth and reached out to Aspen Dental who seen me the next day. They performed a dental scan, X-rays, and exam during the visit and provided me with recommendations to fix the tooth. Their schedule was full for that day but scheduled me for the following morning which worked perfectly for my schedule. Staff was awesome and everyone I encountered were very friendly and understanding. Luckily they accepted my dental insurance which was helpful with my out of pocket cost ($670) for a deep cleaning and a new crown on the tooth that had broken. No complaints with the treatment I’ve received today.

1 /5 Tonia H: They are the worse and are over priced. They should give you more options instead of implants only. Your rushed during your appointment because they are concerned with clocking out on time and when you have a procedure they dont explain everything to you. No pain meds. When I called the doctor says you have to wait until tomorrow and to just take 4 advils. No one cares to make sure you are okay. Implants cost just as much as a new vehicle.I went to columbus location.