19 Best Insurance Services in Rome, GA

R L I called on a whim, but needing new life policies for my husband and I. I reached Mrs. Candi, and what a delight she was. She immediately began working on quotes and stayed on top of the process. I then asked for quotes on several other policies and the quotes were much better than what we had so we now have switched all of our insurance over to Teresa Lumsden. Candi went above and beyond even when I want able to make in to the office. She has been a gem and we are very thankful. We look forward to having someone local that we can depend on.

Monica Sheppard I have had a wonderful experience with transferring my business to them. It reminds me of the small town personal service you used to count on! No need to navigate an automated system, just call them up and ask for help! Reasonable rates and no nonsense logical support makes all the difference!

Stephen Klein If you’re in search of a dedicated and knowledgeable insurance professional, look no further than Drew Estes with Alfa Insurance. My experience with Drew has been nothing short of exceptional. From the moment I reached out to him, his professionalism and commitment to client satisfaction were evident. Drew takes the time to understand your individual needs, providing personalized advice that is both insightful and practical. Whether you’re navigating the complexities of auto, home, or life insurance, Drews expertise ensures that you get the most comprehensive coverage tailored specifically to your circumstances. His approach is refreshingly transparent—he explains the fine print in a way that’s easy to understand, making sure there are no surprises down the road. What sets Drew apart is his genuine care for his clients. He’s not just an agent; he’s a trusted advisor who genuinely wants to see you protected and at ease. His prompt responses, attention to detail, and proactive solutions are a testament to his dedication. I particularly appreciate how he follows up to ensure that everything is running smoothly and that I’m satisfied with my coverage. In a field where customer service can often feel impersonal, Drew Estes makes you feel like a valued individual. His expertise combined with his personable nature makes working with him a pleasure. If you’re considering Alfa Insurance, I highly recommend reaching out to Drew. You’ll be in excellent hands!

Haley Fisher Alfa insurance does a fantastic job of helping families find quality coverage. Jonluke was a huge help in the process of getting our family coverage! Highly recommend this specific office, you can tell that they truly care about their clients!

Jenny Shealy Kevin and Cheryl go above and beyond providing the best insurance service!

John Hrubes A Quality insurance agency !! Would recommend them to anyone .

Brittany Hardy I dealt with both Joel and Alma as my agent. I started with Joel then they automatically moved me to Alma. Every year my coverage was going up 400 or 500 dollars. This is my first property so I wasnt sure if that was normal. Every year, I asked them why my insurance was going up and they replied and said inflation and the value of my home. However, I told them I lived in Townhome and I was being over priced because I only had to pay for coverage of the inside of my house (studs in) , which I sent Alma documents but she refused to read them and decided to tell me I had the right coverage and I wasnt being overcharged. She then went on to tell me how bad other insurance companies are if I ended my policy with them. I do not really write bad reviews but I was so disappointed with Alma and my experience with her. I was over paying them for four years. I ended up ending my policy coverage with Roman and McCool Agency and stayed with Farmers and got another agent. The agent that I have now was diligent and looked at my documents from my HOA and saw that I was overpaying. She was patient an explained everything. My coverage payment went down substantially. I would not recommend this company. I like when people want to do right by you and take the time to make sure you are being taking care of when you in general but especially when you are paying a professional for their knowledge, wisdom and service. I did not feel that way. Alma over talked me the ENTIRE hour conversation that I had with her and I told her on the phone, I felt like she wasnt hearing me or listening to anything I had to say. I am disappointed I spent four years with them. I would NOT recommend them.

Master Phillips I currently have my home covered by Alma Roman and her staff at Farmers. They help keep me and my family feeling safe, knowing that if something was to happen with our residences we will be protected. The staff here are friendly and always reaching out to check on us. The dedication to service and hard work on their customer’s behalf goes far above many other companies.

Allison Gibson Been with Allstate for as long as I can remember, and I wish there were more words I could use for how great this office is. Denise is ALWAYS super helpful and friendly and prompt. Its as easy as a quick phone call or email, and she has whatever I need done within a few hours. She will even send me ways to get discounts, even when I havent reached out in years. Its like shes always looking out for me, and its a great feeling. Denise is seriously the absolute best. Thank you for making insurance stress-free!!

REX RAINS Was an Allstate customer for over 40 years less than 4 claims premium increases over the top no loyalties for us moved on to other providers.

Vanessa Perks Julie is super nice and friendly!

Jennifer Schaknowski Julie always takes the time to work with me to customize insurance options to meet my needs. GREAT agent!

ROXY URBAN This was the easiest insurance process I’ve ever gone through. The team made everything so clear and easy to understand. I feel confident knowing I have the right coverage for my needs.

Alejandra Nara I was nervous about making policy adjustments but they made it painless. Their explanations were clear and honest and I never felt rushed.

Lisa Johnson Love the responsiveness of the staff at Kathy Hitchcocks agency. Each time I need to contact the office to ask questions or understand something in my policy, I have reached staff, especially Heath, who was knowledgeable about all things in my policy and he was able to address everything in a kind and respectful manner. Great agency!

Ollie Hayes I have been a policy holder with Allstate for over 50 years. They have always provided excellent service at competitive fees.

Shawna Martin We currently have a camper we financed through Lendmark in Rome GA. Our AC unit went out on our house and we needed some extra money. We worked with Kathy who was very nice and was really quick to respond to all of our needs. We had our money within 24 hours of our initial call. And what really helped the most, was that since we are currently living 2 hours away from their office, they were able to deposit the money into our account in 5 minutes after approval. If you need a loan I highly recommend calling Lendmark in Rome, GA. Thank you and your team for all of your help!

Ferguson John “JohnJohn” Had a great experience Quinton really made the process easy

Christina Lafairo Glenn was the best! She was easy to talk to and thoroughly answered all of my questions and what I was looking for. She told me what it was up front and suggested the best company for me to go with considering my circumstances. No judgement was made by her. She was just there to help service me and give me my best options. She saved me $265 a month on my car insurance. She also was very patient as I ran around to gather the information she needed to sign me up on the spot and lock in my price. Very satisfied and happy with the support and education she provided me with! Thank you again!

ryan clements Mrs.Lafairo was a saint! She helped me get the best coverage for the best price in a short time span. Trying to work and swap insurance companies all while making sure my sister gets the right car was stressful and she helped minimize that so I’m extremely grateful give this lady a raise she deserves it.

csatelliteatl96rock sallette My experience has just been great! Customer service went above and beyond normal parameters to help me secure insurance on my new car. Michelle and Leslie are very professional in resolving some issues I encountered and they both need a nice pay raise. Yall rock! Look forward to dealing with Velox in the future. Charlie.

Anthony Whatley Michelle has always provided excellent customer service!

Claire Dillard My agent Heath was Amazing! He was ridiculously friendly, which is number one in my book regardless of service and knowledge. However, Heath saved me so much money while also getting me better coverage. He explained everything to me in a way that made sense and answered all of my questions. If you need great rates and more coverage call Hitchcock Insurance! You will not be disappointed.

Jin Woo Man theres just no way I can describe how awesome Hitchcock is, especially Heath Sampson. The level of service, was amazing. Anticipating possible issues, always available and helpful when I called or emailed. Great personality and great sense of humor too boot. Heath is a Rockstar.

chloe mavers I spoke to Emilly over the weekend regarding my car insurance and she was very detailed and explained how the coverages would work and took all my needs into consideration. I’ve never had a better experience with an agent before. Very thankful for the help, recommend her for any insurance needs!

Jessica Wollschlager I had a great experience working with Derek. From the moment I reached out, he was super helpful, knowledgeable and attentive to my needs. Derek took the time explaining all of my insurance options clearly and made sure I knew everything about my coverage. The customer service was top notch! I highly recommend Derek and State Farm to anyone looking for friendly, reliable and personable insurance service!!

William mcghee Shelby @ Melissa Eldridge - State Farm Insurance Agency was amazing! Our interaction was arguably one of the best Ive ever had with an insurance agent. She was knowledgeable and very informative on what parameters inside the policy fit me best. I greatly appreciate her time and effort spent with multiple times on the phone and computers down she still got it done! Shelby, you rock!

Mike Donnellan Many thanks to Josh Storey, Melissa Eldridge State Farm agency, and State Farm Insurance. Josh spent hours working with me to find the optimal combination of cost and coverage for our family. Hes a pro and is great to work with. His efforts led to significant savings for us: our annual insurance cost, auto and home, is now over $1,100 less than before we switched carriers.

Marshall Irwin Jerry is very knowledgeable, professional and will get all you questions answered about your insurance needs.!! Highly recommend

Blake Green Ive been insured with them for over a decade I will always recommend people to them. Jerry and everyone else that works there is always so awesome and so sweet.

Ellie Always worked with me and my parents fairly to get the right policy at the right price. Even looked over a policy from someone else and caught some uncharges that werent needed. They have more than earned my buisness.

Meredith Barron Love the ladies at Burgess. I’m sure they handle so many calls a day that they get tired but they never fail to listen to me when I call. My “ problem “ is their problem as soon as I get Jolie or Betsey on the phone! Btw ladies- you both look beautiful on the cover of the Good News Magazine this month. Beauty isn’t your only quality as your people skills are top notch. God bless you all and thank you for your dedication and kindness.

S Great vendor partner with GCCA (Georgia Child Care Assoc.). Very professional, knowledgeable, and friendly:)

josh burke Several issues over the years resulting in much hair pulling on my part and pretty much having to do everything myself anyways until eventually had to Simply go somewhere else

Clinton McElwee Ive been doing business with David for 25 plus years.

Ray Rains My wife was in a wreck, and the person who hit her had Georgia Farm Bureau. They are a horrible company. At no point were they fair or quick to respond to our issues. Every offer was extremely low, if not insulting. I have never written a review good or bad for anything. So you can only imagine how poorly they handled our case for me to feel the need to write this review. Stay away from this company and pray you never get hit by someone who has them for insurance. I will tell everyone I meet to not use them for insurance. My major regret was not getting a lawyer.

cory cox If I could give this insurance company zero stars, I would. My mother has paid them tens of thousands of dollars over the years, only to be told that they will not cover repairs to her badly damaged roof. I guess Farm Bureau of Floyd County likes to con senior citizens out of their limited funds.