Jen Lopez I sought treatment at Sage Dental for a tooth with a cracked amalgam filling that had become exposed. As a member of the Humana Dental Value Plan C550, I anticipated a straightforward process with a $35 copay for a simple extraction, as outlined in my plans fee schedule.
However, I was quoted $1,700, then $242, and informed that my insurance would cover only $45. This discrepancy was perplexing, given my plans fixed copays.
When I inquired about a simple extraction, I was told that the procedure would be classified as a surgical extraction, which under my plan should incur a $55 copay. Additionally, I was advised that bone grafting was mandatory, with a cost exceeding $700. Despite explaining that I have no immediate plans for an implant, I was informed that the grafting was not optional.
Feeling pressured and confused, I left the office without receiving treatment. I recommend that others with the Humana C550 plan carefully review any treatment plans and associated costs, ensuring they align with the plans fee schedule.
1 /5
Jonathan Murphy As a new patient, I spent 1.5 hours of my first visit mostly waiting, doing X-rays, talking about cleaning teeth and never got my teeth cleaned because “it simply wasn’t possible on the first visit”. Instead, it requires 2 follow up appointments.
Edit: follow up was great. Problem seemed to be a particular hygienist who’s no longer on staff. Glad I came back!
5 /5
M L Lamara cleaned my teeth today and I can honestly say it was a PLEASURE! She taught me things about flossing that I’ve never been told before, and was so thorough and gentle. Her informative and conversational style put me at ease and made the process seem to go very quickly, even though she took her time and did an amazingly thorough job. I ONLY want her to clean my teeth from now on! Thank you, Lamara!!
5 /5