1 /5 Jonathan Zaleski: If I could leave zero stars, I would.
Today around 2:30pm, my daughter came into this TJ Maxx with a dog in training, who had an accident in the store. Accidents happen, especially with animals, and she expected at least a basic level of understanding and assistance from the staff. Instead, the MOD chose to stand there leering at her while she scrambled to clean everything up herself. Not once did they offer help, a kind word or even basic courtesy.
She left feeling embarrassed, upset, and without being able to complete the return she came in for. I’ve never witnessed such a complete lack of empathy or professionalism in a retail environment.
Absolutely unacceptable behavior.
