Hollister Co. - Douglasville (GA)

2 /5 Marie Moretz: I like the clothes here, but the customer service is lacking. I’ve been in multiple times these past few months looking for Christmas gifts. Not once has any employee acknowledged my presence. I don’t want a personal shopper but a simple hello would be enough. I just look at the stuff then buy online.

3 /5 Kaylee Weston: The Hollister at Arbor Place Mall is a fun place to shop, especially if you like casual, trendy clothing. The store is clean and well-organized, and the displays make it easy to see what’s new or on sale. I like the relaxed, beachy vibe — it makes shopping feel more enjoyable. The staff are friendly and helpful most of the time, though it can feel a little crowded during weekends or sales. Prices are a bit higher than some other stores, but the quality of the clothing is usually worth it. Overall, it’s a solid spot for casual, stylish clothes and a pleasant shopping experience.

5 /5 Elo Elo: Clothes are awesome, a little pricey, but overall, the store and employees were great.

1 /5 Kristy Zazverskey: Went in for a specific Item. Found it on a rack displaying a certain price of $49. Went to check out and it rang up for 75. When I mentioned the price displayed to the cashier she was very rude and said a customer must have placed it there by mistake. When I showed her that there was multiples of the same item on the rack. She just walked over and took them all down. She made it very clear she wasn’t going to honor the price and just shrugged her shoulders. I asked if the was a manger that could help and she said she was the Assistant manger and I could just not purchase it if I didn’t like the price. The rudeness was so unnecessary and one of the many reason malls everywhere are dying!

1 /5 yolonda Sedgwick: My son loves there clothes. But I absolutely HATE going inside of this store. They dont have designated lines to let you know which direction the lines are going. We were in one line and some other people were in line from another direction. Then the manager decides to look up and say the line is going the other way after we had been standing there awhile. I just left my stuff there. There was no way in the world I was going to get back at the end of the line because the manager didnt say anything beforehand.