Belk - Macon (GA)

1 /5 Mark Hunter: Not sure what’s going on with Belks. I stopped by to shop today and the men’s department looked like an apocalyptic mess of displays… mismatched clothing on racks everywhere. This used to be a very organized store. Sad… not sure how long this place is going to make it. Even the entrance to the store was junked up as you see in the pictures.

4 /5 Roxies Purpose: I mostly just order online from this store. The prices are competitive to others around town. Sometimes cheaper and sometimes more expensive. Wish they had more detailed pictures on the website. And item description. Because what I ordered definitely wasnt what I expected at all. I knew it wasnt going to be a full-size bottle of perfume. But I thought it was gonna be a mini version bottle. But not a sample 2ml spray. Also, I had to go to another store for one of my items that was out of stock. That was an inconvenience to me. Definitely need to improve in that area. Other than that, it was an ok purchase .

5 /5 Melisa Richey: I wanted to do a big shout out for your Clinique sales team. I really loved the lady who helped me match up my makeup and help me with my Clinique specials you have going on sets. The associates number was 016143 todays date is 11/6/2025 and it was at 5:07 p.m. I do think that your salesperson in your shoe department could afford to have some additional help. She seemed very overwhelmed which I have worked in the shoe Department before and it was horrible. I think its horrible how employees are expected to stand the whole time for 8 hours when managers doesnt:do it. But there was a lady in the line with a walker and she had cancer and she was returning some shoes and then the lady she had a question for the lady real quick and the lady pretty well told her that she need to get to the back of the line which Im a CNA and sometimes if its an older person with a walker youve got to be a little bit more I would say tactful. I know people are supposed to wait their turn but not like this situation where the lady is returning the shoes with the walker on top of the walker and then bending over it barely can walk I mean I think we younger people which Im almost 60 but I dont look it can wait a couple minutes to help someone out with cancer. She seemed quite overwhelmed. But my point here was that I really appreciated the ladies and the Clinique department for making my visit a lot more joyful. And to tell you the truth if I had not felt like I was stressing a lady out so bad I probably would have bought more shoes. But I really could say I would blame the management because they probably were either not working or sitting in the back somewhere Im assuming. Instead of making employee stand all day that are older and running for shoes and look like you have buy one get one so Lord only knows what the lady was going through. So nice to say Im not maybe blaming the lady for seeming kind of attitude and overwhelmed as much as Im blaming management for making her that way. I say happy employees or going to be happy if they are being able to pay their bills and not being overly worked, So I dont know what the situation was . But what it look like to me. Because the Clinique department wasnt acting like that. So l am saying your lady needed some help in the shoe department . I seen another lady running around with a red shirt on I dont know what she was doing I think she worked over there too.

5 /5 nikita Chan: Sheila May at Belk was amazing! She helped me find the perfect perfume and made the whole experience so enjoyable. Her customer service was truly on point. Highly recommend her.

3 /5 Patty Phillips: Not enough associates working this morning. Had to wait in check-out line to ask to try on my size