1 /5 Brenda Wright: My husband went to have his tooth removed, that was in his sinus cavity. He was referred by his regular dentist, due to the possibility he would need additional packing ECT. After sitting in the office, over an hour, my husband was told that they didnt want to do it because hes on humira. Then hes told they emailed his dermatologist, to get an ok. Really?? Email? Can you not pick up the phone, get the ok, have them email you with written approval. Lazy customer service, or should I say I DONT CARE THAT YOUVE TAKEN A DAY OFF WORK, DRIVEN OVER AN HOUR, SAT OVER AN HOUR, WHILST YOU ALL HAD THE INFORMATION THAT HE IS ON HUMIRA IN FRONT OF YOU!! I am irate as can be. This is ridiculous. Now were headed home, because it goes into "their afternoon schedule". Very poor customer service!!