Dental Wellness Center of Jesup - Jesup Daisy Acevedo: I genuinely enjoyed this practice and the staff and dentists until this year. I got charged $350 as a “schedule interference fee” because I cancelled 5 appointments in a row. I have only ever cancelled 1 appointment and it was because I moved to Texas. The girl I spoke to on the phone said “everything is recorded and I see all your rescheduled appointments” and I told her “rescheduling and canceling are two very different things”. I work in the medical field and know better than to cancel last minute. I always called in at least a day or two before my appointment if i had to reschedule, because again I work in the medical field and we are always short staffed and short on time. They have you pay 1/2 down to even schedule a procedure and then the other 1/2 at the time of service. Which I liked because it can get pretty pricey. However, when you pay almost $200 down and then inform them that you moved and would no longer be utilizing their services and ask for that money back they find any excuse to not return it. I have been calling 2-3 times a week trying to get a hold of the office manager and she’s always with a pt and they are taking a message and will have her call me back. It is going on one month and I am seriously considering taking legal action.
