Serenity A Nail Bar & Spa - Douglasville (GA)

5 /5 Carmen P: Andy is very quiet but he always gets the job done. He did my nails for my wedding. Great customer service.

1 /5 Ciera Frazier: I came and got my nails done on Valentine’s Day. My nails looked amazing and the nail tech was nice but he Applied the dip powder so thin my nail snapped in half opening a box of chips for my daughter 2 days later. I came back in to get them fixed they offered to fix the one nail for free as I just got them done but not I’m stuck with 9 other nails that are still just as thin as my regular nails which are bound to break and I haven’t even had them for a week yet. Not to mention that the red used wasn’t the same as my original I had dip powder and she used gel Polish for my French tip and the shipping is way off from my other nails. Even the outline on the French is off. I was not satisfied with the response to fixing the issue at hand and will not be back. I was told one price and charged an additional $20 when it was time to pay and for $90 I expect for my nails to be more thick and sturdy and not breaking 2 days in and them not wanting to fix their mistake by making them thicker so they can last! Can you tell the one that has to be redone? Update: I had to change my review from a 2 star to a 1 because just like I said the nails are too thin and the next day the nail next to the one they fixed broke! $90 and not even a week of wear. More pictures attached.

2 /5 Jacinda W: I took a chance walking in here but I won’t ever go back. my nails chipped 20 mins after I left the store. I came back to get them fixed which they did accommodate. I had to ask them to remove the acrylic residue from my cuticles, I had to have the design done over and point out basics inconsistencies in my nails. I initially asked for a french and they said “i’ll try”. absolutely not. my pedicure was alright but once again my french has different shapes and thickness. I spent $140 for a pedi and full set so they are charging for every little thing.

1 /5 Crystal G: Never again!! I paid $40 for acrylic nails and glitter polish. I left right before 8pm. I made an huge mistake of not wearing my glasses when I got them done. These things are bad!! After waiting almost 2 hours after having my nails painted I gave up on them drying. I used a napkin to easily wipe off all the polish with no solution needed. They were not drying. I think he may have used gel polish instead of regular polish. Then I started looking at them. These things are not good at all. They are extremely thin. Thin nails will lift and break easy. The pinky nails were filed too short compared to the rest of my nails. I have never been more unhappy with a set of nails in my life. I’m so sad about them.