3 /5 Gloria Blalock: I was glad to have found this shop and was at first pleased with the work. I was a little concern of the charges but was just glad to have the car fixed and it explained to me what was done. However, I really am frustrated with the length of time it takes to get someone on the phone. Before I initially took my car to them it took several tries before some one answered the phone. A week later after the car was fixed, it started cutting off and it wasnt showing any signs of this before I took it there to fix the over heating of the AC compressor. Now Ive been trying to call several times and left vm but no one has answered or returned my call. Although they are friendly and overall I do believe are honest, it would be nice if someone would ans the phone in a timely manner. Because I couldnt get in touch with them and need the car for work, I started calling around to other shops and when I explain they all say I should take it back and let them check it out first, but I cant reach anyone at the shop. So unfortunately I have to result to taking it to the dealer which I was trying to avoid.