S&W Truck Repair - Madison Vito Poplavskiy: Decent, overpriced, over managed.
$806 for wheel seal leak. Told by Robert it would be $450 ended up paying double. $200 an hour for small unpaved shop with no trailer drop. But they charge like a dealer price. Nevertheless, good experienced mechanics, especially Luke. Which I don’t have a problem with. Definitely I could tell that this shop needs to be re-managed unless they’re gonna be ripping off drivers overcharging them. Definitely not my shop to go back. I fix my truck at home in charlotte for half the price. I sat there in the lobby for four hours, no customers walking in. But all I saw a front desk person going to vending machine and back, the manager, and a parts guy. I understand they all have to eat. I think for the owner to strive with this garage, he needs to cut down the staff, lower the price, and maybe roll up the sleeves and work himself to survive. Giving you an advice as a trucking business owner for over 25 years.
411 Auto Repair - Chatsworth Frank Pitchford: Part of our traveling party hit a deer on the way to Tennessee. The auxiliary radiator was busted, so the car had to be towed. We found 411 Auto nearby, so we called and confirmed they would be able to accept the car. This happened on a Thursday. We had to leave it with them until we came back through the following Wednesday. They had the car repaired and drivable again upon our return. Couldnt have asked for much more than that.
