5 /5 Frank Pitchford: Part of our traveling party hit a deer on the way to Tennessee. The auxiliary radiator was busted, so the car had to be towed. We found 411 Auto nearby, so we called and confirmed they would be able to accept the car. This happened on a Thursday. We had to leave it with them until we came back through the following Wednesday. They had the car repaired and drivable again upon our return. Couldnt have asked for much more than that.