1 /5 Expandacraft Modular Boats: I have never dealt with a more dishonest and incompetent company in my life. This story may shock you. I came in with my trailer which had one blown out tire, three other tires needing to be replaced, and one new tire on a white "non matching rim" to replace the blown out tire. I bought 3 new tires, and paid to have my other new tire put on the matching rim, and asked that the best of my old tires be put on the white rim as my spare. One month later, I noticed a tire going flat and discovered that it was one of my old tires! They did take tire #1 off of the white rim and put one of my old tires on as I asked, but they failed to put that new tire on one of the matching rims. Here is where it gets crazy. I called and spoke with the manager, who immediately got defensive and said "his guy cant find my other new tire", to which I replied, " it doesnt matter if your guy cant find the tire in your shop, I cant find the tire, and it should be on my camper". The manager got even more defensive and wouldnt accept my offer to give him the phone # of shop #2 who could have affirmed that it was an old tire on my grey rim, as well as on the white spare rim, he also wouldnt accept my photo of the two old tires, nor would he listen to the fact that if his guy had done the job correctly, I couldnt possibly have 2 of the old tires. The manager said he would speak to the owner and the next day when I called, he said the owner told him to tell me I was out of luck. I dont think the owner was told the truth, I own a business, and if I screw up, I pony up. I will be calling my CC company to dispute this, and they will listen to me and take in consideration my evidence. Obviously, the manager is covering up his mistake, and if the owner is OK with not taking responsibility for this, people should know what kind of business they are dealing with. Oh, and one last thing, the tire they chose to be my spare out of the 3 old ones, has a nail in it! Unbelievable.
