Johnsons Tire & Auto - Springfield (GA)

1 /5 LoreneFaith: After going to Johnsons automotive for several years I unfortunately will no longer be able to do business with them because of poor communication and lack of follow-up. Had engine and transmission remounted and now have horrible vibration which they will not fix.

2 /5 Danielle long: Im leaving 2 stars because I have never had a problem with their mechanics. I am very upset that I went in for a warranty covered oil change and had to pay for it because the lady at the front desk gave me the wrong information. When I first called to schedule my appointment I was within the miles I needed to be to be covered. She instructed me that I didn’t have a mile limit but only a date limit. Because of this, I waited another week to come in. I apparently did have a mile limit. So, I missed my last service being covered because their front desk associate gave me the wrong information. The least they could have done was given me a discount for their mistake. They did nothing but tell me to call and go off on the warranty company when this was their fault. I am not happy.

5 /5 Joetta Gordon: Everyone was very friendly and helpful! It was more ecclesiastical than I was anticipating but I trust they would do a great job! Support your local businesses!

5 /5 David Jimenez: I think his name was Tony. Super nice guy. He changed my rotor and hub assembly within a blink of an eye!! great job! Thanks for getting me back on the road within 30 minutes

1 /5 Jessica Hodges: Took my vechile there 2 months ago for a water pump. The mechanic broke the bolts on the timing cover and couldnt remove them. I was told about it after my vechile being there for a month. I bought another timing cover and took to the shop myself. Was told after I did that it would be fixed in a week. Go back up there to check on my vechile and its still not being worked on. Talk to the owner he was of no help until my husband shows up and he changed his attitude. He wanted to charge me for hrs to fix it after I told him I dont want them touching my vechile any more because more stuff is tore off of it then what was when I took it to them. He tried to tell my husband he didnt tell me certain things when he did. Bad communication and bad mechanics. Was told the owner and one mechanic are the only ones that could fix my van.