Horaces Auto Repairs - Augusta (GA)

1 /5 dee muney: If you are looking for your car to be fixed in a timely and affordable manner then this is not the shop for you. I brung my car to Horace after I was feeling a very aggressive vibration from my car during acceleration. The older mechanic said that it was a engine mount although I told him based on what I have been reading online people were saying they feel a similar vibration from worn out cv axles on that specific car (Lexus es 350). However he ensured me that it was not the axle and it was 2 motor mounts and one transmission mount that needed to be replaced. He gave me a price and told me to leave my car there. 2 days go by and I receive a call saying that the repair would be $200 more than the initial price he told me. That seemed suspicious to me but giving them the benefit of the doubt I gave it to them anyway. Days go by and I don’t hear from them. I call them and they say they are busy and will call me back shortly. They end up not calling back so I give them a call the next day. They said that O’Riley is giving them the run around for parts and that they should have it within the next two days. You can probably guess what happens next. 3 days go by and the car is still not ready. Out of curiosity I drove by the shop during business hours to see that no one is there. About 5 days later the car is ready and they have the audacity to ask for more money after they already changed the agreed on price before. The worst part is that the problem was still there. Heavy vibration after acceleration from a stop. I call the older mechanic and he tells me to bring the car by to take a look. By the time I get there he is working on someone’s brakes and tells me to come the next day. He continues to give me the run around the following day and I decide that he may not be competent enough to handle this matter. One thing I forgot to mention is that he left my entire car filthy somehow, even the backseat which he had no reason to be in whatsoever. After taking my car to a more qualified mechanic he drove the car down the road for 30 seconds and was instantly able to tell me that my car needed new cv axles which is what I told the mechanic at Horace auto from the beginning. All in all if you want your car done In a timely manner to save you from buying Ubers, taking public transportation, or even walking please stay away from this shop. They will leave your car with the same problems it’s had before or possibly even worse ones, all while leaving you without transportation for days maybe even weeks on end.

5 /5 Grimm Shady: I needed some serious help and Horace was quick to assist, even going out of his way to let me make choices on where I get my parts and finding some that wouldnt break the bank for me. What mechanic you know will do that nowadays? Got the problem solved within a day, drove it home the next day. Absolute godsend.

5 /5 Tommy Ward: I will only ever go to them. The 2 mechanics are fantastic, extremely reasonable and fair. I don’t think there’s anything mechanical that they can’t do! I very strongly suggest Horace’s Auto Repair

5 /5 Gino Carter: Good, fast affordable service! Had my starter fixed and my car back running in a few hours, also saved me a lot of money and time compared to a lot of other shops in town. I’m happy to say that this will now be my go-to auto shop for any needs! Highly recommend

5 /5 Inez Morgan: I needed to catch up on lots of maintenance with my 2014 Nissan Titan Pro 4x4. I needed to get it ready to tow my new camper. It needed new struts, shocks, 4 new tires, radiator flush, transmission flush, differential fluid changed, front and rear brakes, water pump and thermostat. We settled on a price, and he kept true to his word. I highly recommend Horace.