D & G Performance Auto Care - Fitzgerald (GA)

1 /5 z71 nation: I have never left a review on anything before but after the experience I have had with this shop I can’t help but to first off I took my ford fusion there to have just a thermostat replaced because it wasn’t getting up to correct temperature was running cool by what the gauge cluster was showing well they changed that and it did nothing still was the same then they said I needed a water pump/timing belt/tensioner pulley so I said okay that’s fine do what you need to do well that was all $1200 later I get the car back now all of a sudden I drove car home noticed it wasn’t running right like it was lacking power that’s because the timing wasn’t right on it they didn’t have it in spec then I noticed pulling down my driveway and parking in carport on my concrete I have a terrible oil leak climb under car to realize it’s missing the bolt from the back side of crankshaft well take the car back up there and they keep it another 3 weeks saying timing kit had to be ordered for it and all this stuff well finally got the car back after a month of it being there in total the timing was back right they cleaned the engine changed oil just for couple days later for us to notice it was still leaking oil from somewhere and keep in mind never had a trouble with a oil leak prior to taking car there to get worked on this time I didn’t call back didn’t take car up there and have since took it somewhere else for someone else to have to fix others issues and cost me more money and on top of that the temp gauge in car still wasn’t getting up to operation temp was running cold I went to oreillys bought a $30 coolant temp sensor took 5 minutes to put it in and they gauge got up to operating temperature after that so they couldn’t find that issue from the beginning I’m not one to complain about anything or belittle anybody but I was more than patient with them never got frustrated with them even after so long without the car I am just irritated that I paid $1200 and was without the car for a month basically to be left with other problems that wasn’t there before I’m not sure what kind of folks they have working for them but I will never have them touch another vehicle I own lesson learned the hard way I really feel like I was done crappy by these people and I hate to feel that way but I work hard for my money and can’t afford to fork over that kind of money then to leave me with more issues with my car than what I even went in there with just wanted to share my very honest experience with others I get some will have good experiences and have had good business with them and that’s fine I understand but the same cannot be said for everyone.

5 /5 the real Shikamaru Nara: Lovely hard working people, who take pride in what they do. If you need a quick fix for a reasonable price, give these folks a ring!!!

1 /5 Candance Dwight: I do not know what it is about small communities like this. However, the attitudes are horrible. And if the company reflects anything like the lady that wa a not honest with me. I want no parts of this company. The lady… which if I have to tell you “the lady” that means I’m impartial because she did not introduce herself at all. I still have no idea who I was talking to. She told me that she was going to have someone give me a call and send someone to me. Even took down my address and giving out false hope. I do not appreciate any company that operates out of that manner. I’d advise seeking out someone else besides this company. You should feel respected and good about spending your money and assured. Not feeling robbed, insecure, or bothersome.

5 /5 Audrey Ellis: These folks are great. Fixed the brakes on our 2005 Subaru outback. No one could figure out why they were making a scraping sound but they did after some troubleshooting and a failed first attempt. They charged us nothing when they ended up replacing the brake pads a second time. Really surprised us.

5 /5 Tommy Roberson: What you wished from a dealership, with out the hassle. They buy Only the Best parts, at the best price due to volume. Always busy, when a Dealership cant, they can. Great Honest people.