1 /5 Tonya Giles: Ive been a regular customer at your nail salon, but my recent visit left me extremely dissatisfied. During my appointment, the technician was unprofessional and rude. When I expressed dissatisfaction with my nails, she raised her voice and even accused me of wasting her time. This behavior is unacceptable.
Observing her work on another customer, I noticed a lack of attention to detail, making the high prices seem unjustified. When I requested a fix for my nails, she not only refused but also discussed the issue with her colleagues, leading to an uncomfortable situation.
To add to my disappointment, I was charged $20 for the removal of the unsatisfactory nails. This experience was unpleasant, and I have decided not to return. I will be sharing my negative experience with others who may be considering your salon.
Improving customer service and professionalism is crucial for retaining clients, and I hope you take this feedback const