1 /5 Kimberly Viruet: Discovering this salon was the most traumatic beauty event of my lifetime. I did the QiQi hair treatment which is similar to a keratin treatment. I was told at most any breakage etc would be similar to having blonde which I was very use to and I was ok with that. However this was not the case. My hair use to long (butt length) heathy, luxurious and my greatest feature. Now my hair is shoulder length, literally from it falling out. It looks like itās been chewed off & fried in a fire. No matter how many trims I have, it relentlessly breaks and I will have to grow an entire head of hair. The treatment was July ā23 and I am still suffering so much with deep deep saddness. Realistically it will be 5 years before I get my hair back. I tried getting through to Lisa soo many times and was blocked by Karnie. And my stylist Jailyn would not allow me either. They keep Lisa very protected and wonāt even let her know how destructive her products are. I was gaslit by them both and told it was probably the way I care for my hair! Iāve been in a depression ever since I had the deeply unfortunate experience of ever finding this salon. Iāve held off my review for a long time because I just wanted to block it from my memory, but itās impossible because I still cry about this every single day! And I canāt believe how awful they were to me after! In my 15 years of living in ATL, no place has traumatized me like this one.
Update in response: We love a snarky ChatGPT response with further gaslighting! I failed to mention that the big hair fry does not happen in the moment youāre in the chair. (Which is why I was back a couple times for my pink color touch-upās) This extended release hair breakage helps their case to blame the damage right back on you. It took about a month to realize something was off. But by Christmas my hair was actually toast.
