Collins Auto Tech - Douglasville (GA)

1 /5 Tye: Overcharged on my auto work. Tells you one thing is wrong with your car and once he takes the car apart he tells you it needs something else in order for the issue to be fixed increasing the price way more $$$$. Please Beware. Please check out other quotes in the area before getting your car fixed here. I called around after my car was fixed and found out I was quoted $600 more with Mark at Collins Auto shop after my car had already been taking apart. Slick at the mouth con artist. Wants you to feel sad for him by giving you a sad life story about his shop burning down and personal life, and turns around and con people. HIGHLY DONT RECOMMEND!!!!

5 /5 Jennifer Rowe: Fantastic diagnostic tests to eliminate or illuminate issue prior to fixing vehicle. This takes the guesswork out of the equation and saves time and money, which is passed on to the consumer. Mark and his staff are always honest and trustworthy, unlike many mechanics!

5 /5 Philly Titan: It’s difficult to find a trustworthy mechanic. But the owner is a standup individual who will properly diagnose problems on your older vehicle and not add unnecessary stuff or take advantage of your mechanical ignorance. My only minor gripe is that they consistently give you timeframes for repairs, then go over it by several hours or even days. So be ready for that.

1 /5 Sandy Mystique: Do not trust Collin! He will rip people off especially women. Be ware. He charged 4 times the amount and blamed it on inflation. When I did my own research and figure out He was overcharging me by $800. Upset and vedictive, he supposedly repaired the car. Collin did not bolt the "new parts" in car causing further damage. The car was rattling and making loud noises. I had to take the car to another mechanic. He replaced parts with used parts from other cars and tell you its new, he will have you waste your time driving back and forth to his shop, charging you fees for services not done. When address about these issues, he is rude and dismissive. Please do not use him. He will ruin your car causing you to return and charge you for other issues. He gives Jamaicans a bad name. His negligence caused me thousands of dollars. He will be reported to BBB.

1 /5 OM: Worst mechanic thus far. In their service there was an explosion, which caused damage to personal items and we received the vehicle with dust and debris everywhere that wasn’t cleaned. We were told the job would take 3 days, it ended up taking 2 weeks. When we received the vehicle back, the cruise control no longer worked (which was never an issue prior) and the check engine light came on for the first time. There was a new noise coming from the back of the car that was never audible prior. It took extra time to receive the vehicle due to putting the steering wheel back on incorrectly. When I addressed the obvious issues I was met with defensiveness that turned into the owner yelling at me for his mistakes. Now I have to take the vehicle to another mechanic to fix all the issues they created that were never problems before. The shop is over booked, unprofessional, and an utter disappointment. If you don’t mind waiting forever to get your car back with poor workmanship and excuses upon excuses then this is the place for you. If not avoid this shop at all costs.