1 /5 Malayya F: I was told by one receptionist who referred to herself as a manager that the people who service my vehicle tend to carry on with less than good faith practices (such as to not actually check your vehicles fluids despite being asked & paid to for example). That day, I also went on a test drive with the same receptionist where everything seemed fine until, toward the end, I thought I may have noticed that the symptom of the problem with my car still existed. It seems that when she saw that I noticed it, she began talking animatedly and without pause over me (I often have a very quiet, non-confrontational demeanor), she distracted me as she returned to the shop, & I ended up paying close to $100 to not have the problem solved. About 30 minutes later when I finally gathered my wits to address it, seeking further inspection of my vehicle, the receptionist had gone off on a break & Mike basically shrugged it off because I already test drove & paid. He said hed have her call me later. That call never came.