Acworth Smiles Dentistry - Acworth (GA)

5 /5 Conner Harp: Hygienist Venetta did an amazing job cleaning. She was super nice and constantly checked in on me. She told me about the different health risks involved if you don’t keep your mouth clean. The office is very neat and organized and it gives off a welcome vibe. Everybody is nice and does what they can to make you satisfied.

1 /5 Kisha Phillips: I just left this dental office, which is a complete SCAM. I read the reviews detailing their shiesty practices and was just hoping they wouldnt try and scam me. I could tell from the moment the dentist, Dr. Campos called me back and introduced herself she began her sells pitch. I explained that I was changing dentist because my dentist was out of network and I didnt want to pay more than I needed out of pocket for dental care. I thought this would let her know Im not looking to pay for ridiculous extras. Oh but no, she stuck to the sells pitch. After x-rays and a bacteria test I was told I needed a Deep Cleaning and was recommended for a 3 month cleaning plan. The dentist then tells me someone from benefits will come and explain the plan and my insurance. The benefits lady comes in along with the dentist. The dentist explains her findings to the benefits lady and her recommendations. I couldnt believe I was sitting in here listening to this sells pitch. The dentist leaves and the benefits lady begins to explain how my out of pocket cost would be over $400 for a cleaning. Mind you, this dentist is in-network for me. I stopped her right there and told her how disappointed I was at the lack of integrity displayed in this office. I told her I have never been recommended for a deep cleaning or told I needed to get my teeth cleaned every 3 months. This was an absolute waste of time because I have to take off my job again to go to the dentist to actually get my teeth cleaned. She didnt say I could just get a regular cleaning like my insurance pays for. So, I left. These people should be ashamed of themselves. I dont expect the same treatment I would receive at a car dealership at a place that is supposed to help me take care of my health. Its such a disgrace that you cant even trust medical providers to provide the care that you need rather than trying to make money. I will also be reporting them to the Better Business Bureau, Board of Dentistry and the Office of the Commissioner of Insurance.

1 /5 MMJ: Run AWAY!!! They will do their very best to try to get you to sign you up for their "Dental Plan". I had to go back and forth, over and over with the young lady at the front desk just to get her to understand that it didnt matter what she was trying to sell, I wasnt buying it. They lure you in with their $59 "New Patient" special. You do X-Rays and the dentist performs an oral exam but she will always (it seems) tell patients that they need every type of cleaning except a general cleaning because that one is the least expensive. The more you spend the more they make, so the dentist will not suggest a general cleaning. If you fall for it, that $59 "New Pt. Special" could end up costing over $100. I refused what they were offering and proceeded with a general cleaning. Now, I went through all of that, only to have my teeth haphazrdly cleaned by Jada Reynolds. What did she do? She didnt clean all of my lower molars on the right and she skipped out on flossing 2 of my upper back left molars. Definitely not returning!

5 /5 Holly Lyle: I had a great experience here with Dr. Campos! I had to get a tooth extracted and she took time to walk me through the options and answered all my questions. I have a lot of dental anxiety, but the tooth extraction was so much easier than I expected. She also worked hard to make sure that the bridge we installed met my aesthetic needs, since the tooth we removed was very wonky. A couple days after it was installed, I noticed my bite was a little off, and they managed to get me in ASAP to get it all touched up. Overall I had a really good experience here, and I’m glad to have found a dentist I trust!

1 /5 Kerry LaDue: If I could give no stars I would. I was already apprehensive with the experience my husband had, but I figured I would give this place a try seeing it’s in network with my insurance, close to home and in 34 years, have never had any issues with my teeth. I was due for X-rays, no issues here. Everyone was super nice, friendly, minimal waiting. Once I got back to the exam chair, that is where everything started to go sideways. Apparently they have a 5 tier scale as to what type of cleaning and care is to be done. If you fall into a higher scale of cleaning needing to be done, that means your insurance most likely will not cover some of those extra costs. I just barely fell into their second category and to the dentists recommendation of what should be done, would have to pay out of pocket roughly $150 plus another $200+ for a night guard, granted yes the night guard was optional. I expressed I did not have the extra money to pay out of pocket and would just like a regular cleaning. The dentist then said and I quote, “she could not do just a regular cleaning as it would be malpractice and go against her license.” And that “this isn’t like when you go to a nail salon and can pick and choose what you want.” As I sat there listening to this, I stopped her and said “so you’re denying your clients wishes and what I am stating that I can financially afford correct, because this is your recommendation, not a necessity of what I am needing.” I will never go back to this place of business, nor recommend. Having moved multiple times, changed dentists from job/insurance changes, I have NEVER had a dentist deny a cleaning because I wouldn’t fork over hundreds of dollars because I wouldn’t go with what their RECOMMENDATION was. If I NEEDED what was being talked about, that would be a different story, but that was not the case.