Brendon Brouillette I will never return to Shook Tire. Charging over $1,100 to replace a radiator is absolutely absurd — the part itself costs $189.65. That kind of markup is nothing short of predatory.
On top of that, their communication was terrible. I had to keep following up just to get answers, and it always felt like they were dodging my questions or trying to confuse the situation. I have waited for 24hours to receive a phone call from their “manager” in regards to my truck and have not heard anything.
They might fool you to think that they know what they are doing (they don’t). They replaced a part on my truck and it turns out it was the wrong part and sent me on my way with said wrong part! I told them I had the correct part in the passenger seat of the truck they were working on and told me that it was the wrong part (it was the correct part) I feel as if they are trying to get people to pay more by telling them the part they bought is the correct one versus the one the customer bought! BEWARE!!
They clearly take advantage of people who aren’t familiar with car repairs, and that’s unacceptable. Thankfully I know a little. I’ll be taking my business elsewhere and telling everyone I know to avoid this place. You deserve honesty and fair pricing — you won’t find that here.
1 /5
dm primates Oh my gosh- the whole experience was amazing. Thank you Jennifer and team! I am sorry I missed their call to tell them they did such a wonderful job with our beamer baby. I am out of the country but plan to take our car back for her next oil change, and hopefully secure some new tires.
We are definitely going back to get our tires. Jennifer is so helpful and knowledgeable. I highly recommend a visit if your car needs to be serviced.
5 /5
Carol E Donaldson I highly recommend Shook Tires Pros in Blairsville Georgia! I wanted new tires for my truck and after input by Jennifer at Shook Tire Pros in Blairsville, narrowed it down to a couple choices. I was planning a trip for the next week and Shook Tires was willing to rearrange their schedule to fit me in before I was to leave. (Trip cancelled at last minute.)
My tires still had tread, and I could have gone with the same brand, as Amanda at Shook Tires helpfully contacted the manufacturer who was willing to give me a decent discount. However, I decided to buy a less aggressive and more All Terrain brand. I also needed new Tire Pressure Monitors.
Shook Tires replaced my tires and TPMs. I also got Nitrogen (which honestly does make a difference) in the tires. The TPMs didn’t immediately connect to the Tacoma monitoring system but a second trip to the technician resolved the issue. (Flaw in a TPM.)
Shook Tire Pro has always been helpful, knowledgeable, friendly, and professional to customers. The waiting room is clean, has WiFi, comfortable seats and the local newspaper as well as magazines. There’s coffee and drinks available, too. And the customers have access to a restroom.
I’d give 10 stars ⭐️!
5 /5