5 /5 Yana Yahnea: Alina Bird was absolutely amazing! From the moment we started talking, her soft-spoken and kind tone made me feel like I was speaking to an old friend. I felt completely comfortable expressing my concerns and asking questions, and she made everything so easy to understand. She listened with such patience and care—it honestly felt like she genuinely wanted to help me, not just get the job done. I left the conversation feeling so relieved, grateful, and happy. Thank you, Alina, for making something that usually feels stressful feel so personal and peaceful. You’re truly a gift!
Gil Montmor was the first person to answer the phone, and I’m so thankful he did! His communication was clear, kind, and incredibly helpful—especially during the holiday time when I didn’t even think I’d be able to get insurance. Gil took the time to explain my situation in a way I could fully understand, and he made me feel seen and supported the entire time. Because of his help and the way he broke everything down, I was able to make my payment that day with full confidence before my original insurance would cancel out. His professionalism and patience truly made a difference—thank you, Gil!
