Keywords: insurance_agency,point_of_interest,establishment

Purpose Insurance Group - Hawkinsville (GA)

Address: 🏡 231 Broad St, Hawkinsville, GA 31036
Phone : +1 (478) 783-4145

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJU5uM19h78YgRrIV4gY4BvYk

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  • State Insurance Agency GA - Hawkinsville
    Joey Brady: I wouldnt do business with this company based in anyway, shape, form or fashion simply based off the service I received from the UPS aspect of this company. DO NOT USE THE UPS SERVICE associated with this place. They are uneducated on their abilities in shipping UPS. I called to discuss a next day air delivery using my employers UPS account number IN FULL DETAIL PRIOR to driving to Hawkinsville from Cochran. I was told there would be absolutely no issues shipping it out on my employers account number with no cost to me like Ive did a 100 times at real UPS Stores. Of course that wasnt the case. Upon arrival, they couldnt do this using an account number & it was $63, out of my pocket, to mail an envelope. Thats specifically is why my employer has a UPS account to avoid overcharged freight & receive the discounted charge we receive given we ship 1000s of orders with UPS daily. I was told the employee I spoke with over the phone was unaware of their UPS policy. Call me crazy but maybe hes not the right person to answer UPS questions if hes unaware of their policies until hes trained. Im sorry but an apology just wasnt good enough. I would have certainly drove to another UPS facility if time would have allowed. If it was an untrained employee, they should have stepped up at the least & discounted the freight charge because it was their mistake & not mine. I work with an extremely large customer base daily & mistakes do happen. I understand that but I also understand that its how you step up to correct mistakes when they happen that define you as an individual & as a company. In this case, there was no stepping up, only back pedaling.
    Bree Harrell - State Farm Insurance Agent - Hawkinsville
    Josh Kemp: The team is always friendly, professional, and quick to help. It’s clear they care about their customers and go out of their way to make the process smooth. Highly recommend them to anyone looking for great service!
    Josh Battles - Hawkinsville
    Preston Golden: Josh was fantastic, he was able to save my wife and I a substantial amount of money. The amount of care and customer service by far exceed my expectations. Thank you
    Captain Inc Agency - Hawkinsville
    Naomi Gloock: I recently filed a claim and the team was helpful in walking me through the process. They made sure everything went smoothly and I’m grateful for their support.
    Danielle Powers - Hawkinsville
    Cole Agency Inc - Montezuma
    Apollo: Unreliable. I called here on a Friday at 4:30 pm, which is during the posted business hours on Google and no one answered. The answer machine said it was after business hours.
    Accurate Health Plans - Hawkinsville, Georgia - Hawkinsville
    Bonnie Whiggum - Hawkinsville
    Mike Newman - State Farm Insurance Agent - Hawkinsville
    Mike Newman - State Farm Insurance Agent
    Mac McCutchen: Mike Newmans State farm is amazing! Fabulous customer service, spectacularly friendly people, and even better service than you see at most insurance providers. Highly recommended.
    Bo Trawick - State Farm Insurance Agent - Eatonton
    Bo Trawick - State Farm Insurance Agent
    Gods Girl: Seeking great customer service from insurance professionals that have your best interest at heart?, Then I highly recommend Bo Trawick, and his team. They go above and beyond their customers expectations. While filing a claim can be hectic, their pleasant customer service makes it much more easier. I can honestly say they go the extra mile, to provide great and reasonable service to their clients year round. Need I say Michelle is the best :). (6 years ago) Currently July, 2025- awful customer service due to Gina. Very rude, very smart, and does not take the customer into consideration. Very sarcastic, which comes off unprofessional.