Leigh I am sad to leave this review, but feel it is necessary. I switched to Dr Blalock around 2019 ish. At the time I had high anxiety and I really thought I had found the answer to my problems. He took over my care for several years, until problems began. The last crown I had fitted by this office, a hygenist hit my tongue with the drill and was so harsh with the numbing shots that I had 7 ulcers in my mouth on top of the giant ulcer going down my tongue from that injury. The person that fitted my crown also overfilled the substance that went down my throat and i had to sit there gagging and could hardly breath while it solidified. The whole experience was traumatizing, resulting in me needing to rotate OTC pain meds and magic mouthwash for almost 2 weeks because i was in so much pain.
I knew at this point that I was uncertain on continuing services, and began shopping for a new dentist, but what really drove the departure home was when this office decided to go out of network completely, but chose not to say anything until AFTER services were rendered for my family.
Well, here we are 3 years and 3 months later, and my crown from that traumatizing tooth with horrible hygienist is completely broken down the back. My new dentist informed me it has to be 5 years for insurance to cover anything. So I call Dr. Blalocks office, and the new "office manager" has now informed me that there is no warranty and they will not do anything about the crown being broken because she accused me of "not coming back" to have my guard refitted. She was looking for any reason to not fix it, it seems, because that is a really bold accusation to blatantly throw out there when I have been under the care of another dentist for quite some time and paid out of pocket for a new bite guard that fit differently and more comfortably.
I am just very disapointed. I left quietly after those previous incidents because I felt Dr. Blalock, himself, was a great dentist, and I didnt want to say anything about hiccups in staffs handling of my care, but this was the icing on the cake to come back and say something because now i am having to pay out of pocket for a new crown because that porcelain crown only lasted 3 years.
1 /5
Michelle Johnson The absolute BEST dentist I’ve ever been to in my life and I’ve been to many. I will never stop bragging on this office.
5 /5
Shirley Lee Dr. Blalock puts patient care and comfort first! I had two teeth extracted with him. The procedure was so easy and he made sure I was comfortable the whole time. Went in for a post op a few days later and healed great. I highly recommend this dentist!
5 /5