Top 14 Rated Jeweler in Augusta, GA (part 2)

Kyle Misiak The staff were very helpful, and got to me within minutes of me getting there. The information was extremely helpful. I was not aware how tight the marketability was for rings. My ring was slightly bigger than the normal (11-1/2) and the design did not allow much sizing margin to get it back in the normal “band” (high end at 10-1/2). Unfortunately we were unable to make a deal, but they were very forthcoming with that information out of the gate and I appreciate the honesty. And I learned something! Would definitely recommend to those looking for information about selling a wedding ring.

Michael Mcclure They don’t pay you spot price. They say that they will, then when you get there they base the value off a “different trade market” than others which is much lower. Look somewhere else if you have the time. I won’t be back.

Andrea Williams Ms. Alice is always super helpful and goes the extra mile when were shopping at Kays!! Cleaned my wedding set too! See you next time Ms. Alice! Forever customers Andrea & Franklin

Nara C The store had a wide selection of quality items, and the prices were fair and competitive. What stood out for me was the service provided by Penelope. She was knowledgeable, friendly, and took the time to answer all of my questions. Her professionalism and attention to detail made the entire process smooth and enjoyable. It’s clear they take pride in the business and genuinely care about customer satisfaction. I recommend this place to anyone looking for great deals and useful service. I will definitely be returning thanks

Drea Mrs.Angela was amazing!!! Desiree is always a pleasure to work with and talk to. The customer service throughout the whole store is amazing. The manager is such a beautiful spirit and she seems so caring. Definitely a 10/10 experience.

Jazzlin Sharpe the staff was super helpful and patient and found the best deals for me! Katie was very kind and professional and i’m super satisfied with my purchases! i loved the sunstone. would come again.

Niki Watkins I always have a great experience in this store! I wish I had gotten the young ladys name today but she was a lovely young lady and very, very sweet with an awesome smile. She was just clocking in and the store wasnt terribly busy but all the other were associates were helping other customers at the time (both of which greeted me when I walked in with smiles and assurance I would be helped as soon as possible). The young lady that ended up assisting me walked in grabbed a tablet and jumped right in to assist. I had an exchange from an online purchase and she handled it with a smile as did the other associate that had finished up with her customer. I just want to say thank you for the awesome customer service to these young ladies and all the fantastic ladies I have dealt with previously! THANK YOU!!!

Ekaterina Lyamtseva Good business with great customer service. Brenda was the one helping me pick the engagement ring today, but I had multiple people I worked with in the past. Thank you, Brenda, for your patience while a customer is choosing a jewelry piece and your creativity, helpfulness. I liked the store selection and pricing is fair.

Jessica Boudreaux This was my best experience at Zales! I worked with Julie S. She was very friendly and very polite. She worked diligently to help me with something I didn’t know I could get back after it lapsing during COVID. My jewelry is now sparkling clean and back on track. If you need anything with Zales, ask for Julie S. She’s the best!

Chaleei I had a helix piercing done by Shabrika today! She was very professional and patient during the process. Yes I recommend.

George Champlin They are an excellent jewelry store. We have been there on a number of occasions to have jewelry repairs done and they have done an outstanding job. When I first went there I had them repair a gold chain which another jeweller messed up the repair by using solder which looked terrible. Their repair of the chain was invisible and we have used them many times due to the professional job which they do.

Pamela Glasper #1 place for beautiful sterling silver. I have been incredibly pleased with every piece I’ve brought from Jewel Box. They take the time to get know their customers and their style. Great quality my friends order from out of town.

Charlene W I was here visiting from out of town when I got my grillz. I decided to wait a while (acouple of months) before making a review to make sure everything was good with the grillz. He was very fast with making them and told me how to take care of them.