Talbots - Columbus (GA)

1 /5 Susan Weise: Went into the store in Columbus last Friday and I have to say I was very disappointed.There was barely any product in the store and was not acknowledged at all by the 2 associates working there. Looked over the whole store and was not impressed by anything in the store. The standards have dropped drastically in just the appearance and maintenance in the store.More than half the store needed lightbulbs replaced and the fixtures are 20+ years old.I guess the associates could care less about the appearance of the store.Very run down.The same sign on the door about short of help that’s been on the door for 5 years. The atmosphere in the store has gone from 100% to 1%… I’ve been in outlet stores that were better.In Columbus there’s a huge opportunity in this store but I guess since Sycamore Partners makes so much money in all their business endeavors and the managers want to pay nothing ,I guess shopping in person will be a thing of the past.I loved this store when it was ran correctly and everyone wants to use online shopping as an excuse for sales being terrible when it’s your store experience that drives customers away. Do better when it comes to diversity and inclusion and stop letting your petty employees run your business in the ground.

4 /5 Debra Jones: Love talbots, although wait for sales to get the tops I like, stores are always well maintained, staff well informed and helpful!

2 /5 Tammy Zeider: I’ve shopped Talbots for years with great customer service as it should be in a high end store. Lately, though, there is an extreme lack of customer service in the Columbus Ga store. Yesterday there were three ladies working in there but no one wanted to wait on me. I’m done with Talbots.

5 /5 Chris Carswell: My wife always likes Talbots. 85 lbs so hard to find clothes outside of baby Gap and any kiddie section

1 /5 Wandi St: I visited Talbots on a weeknight to purchase a tailored jacket. As anticipated, there were other customers in the store, however, it was far less than crowded. As I examined multiple racks throughout the store in search of the jacket, ZERO associates acknowledged my presence or offered assistance. Talbots in Columbus lost a potential sale and has definitely lost a repeat customer.