Rainbow Shops - Covington (GA)

4 /5 zequra page: The store was very organized and not too cluttered! The staff is very helpful! Just waiting for more inventory on shoes!!

1 /5 Shaun Taylor: Usually I have a nice experience in this store , but today they opened at 10:15 AM and the store is to open at 10:00 AM, one staff member was counting the teal and I was told to wait. I was in a major hurry and just had an exchange for the same item, the staff person was rude and said I was doing to much and she had attitude and said that sometimes the store just open late.. I come here a lot , but now will now go to other close locations … please give staff customer service training asap

4 /5 Ladarricus King: I had an issue with one of the employees staring at me, as is if she didn’t work there, while I was at the register to make a return. I was in a bit of a rush, so I became slightly irritated. Once another employee noticed I was there she came to assist. I asked her for the manager’s name without telling her the issue at hand. I woke up this morning to a call from Susan, the current store manager, asking me about my recent experience. She was apologetic, kind, professional and very straight forward. She assured me that she would have a talk with her and it seemed sincere. This is one of the best manager to costumer contacts I’ve experienced in a while.

1 /5 Alany Molina: Don’t come here unless you’re black. me (hispanic) and my bf who’s white came in to look around and buy a few things. immediately as soon as we walked through got stared at and dirty looks by customers and employees. the manager groaned and huffed and puffed at us being there. rolling her eyes. followed us around and then accused us of leaving clothes on the floor when we had just seen who did it. i also put anything i didn’t want away in the right spot. i planned on getting a good amount of things but decided not to after the rudeness from the manager.