1 /5 Jennifer Capehart: Serving Christ??? Helping Others??? I think not. HORRIBLE!!! Where do I begin??? I have NEVER been treated so poorly from somewhere that claims to be a ministry.
We called and schedule a pickup for a whole trailer full of items, everything from clothing to household appliances to toys. Probably over a $1000 worth of items. They scheduled the truck after a full week of waiting. In the meantime, we went and bought a tarp to protect everything.
The drivers show up today, I wasn’t present when they came. I get a phone call saying they wouldn’t take anything because it was all soaking wet. We haven’t had rain in a week first of all, second, it’s been wrapped tight with the tarp. I get home and check it myself, not a stitch of anything is wet. I call the driver back and ask what he found that was wet, he wouldn’t explain, I asked if he would come back and show me and then he proceeded to curse me out saying the didn’t want my *#%+
So I call the main office back and talk to a Deanne or something and she explains their policy is to go off of the word of their drivers. I am trying to explain to her that nothing is wet & she also tells me to take me stuff elsewhere. I then ask her if if it’s also in their policy to curse and yell at people trying to donate. She hangs up on me.
People in this world today almost make it impossible to do a good deed. I am disgusted & appalled at this so called ministry!