Hibbett - Adel (GA)

2 /5 Kenneth Evans: I got the wrong item. I ordered a right hand throw baseball glove and got a left handed one. Returning wasnt just awful but it was still something I had to do and didnt get a product I wanted due to Hibbets fault.

1 /5 Tam Cook: I visited this store today I had a young girl who wasn’t friendly couldn’t answer why the price was different than advertised very nonchalant, I said thank you she didn’t say anything like girl go get you another job the time was 10:41 AM her name was Allure I started not to buy anything her energy was horrible. I also did an online order and the way she ask for my mailing info was definitely not customer service friendly girl go work in the stockroom or at the warehouse.

3 /5 Elton Johnson: Im satisfied about my last few purchases at your store. However Im still disappointed about a purchase I made in store and was shipped to my address which was at the time condemned. I never got the shoes and was never able to get a refund or replacement pair. I would like for Hibbett Sports in the future to investigate deeper about shipping procedures.

1 /5 Whitney Franz: This store never greets or makes the customer feels or it’s ok to ask for help. Many times I’ve visited this store I normally never patronize here due to the lack of greeting or staff always on their phone having personal conversations on speakerphone which is very rude and distracting. I only patronize here just to purchases some Nike slides. However I still was asking if I needed anything else there was no upselling happening. Everyone was talking about how they were about to get off and instead of one of the girls that walked stating she needed to go to the restroom she stated “man I got to pee” very loudly. Really can’t stand coming to visit this store.

1 /5 Brandon Spaulding: The store that I picked the item up from did amazing. The staff kept me up to date on the order and called me when the pick FINALLY made it through the online system to the store. The fact the I ordered in-store pick up for an item that the store and in their possession but I couldn’t retrieve the item no earlier that 5 hours from purchase because the Hibbett online system is that slow is ridiculous. I would have been better off calling and having them hold the item for me than ordering online. Which is what I’ll probably do IF, large if might I add, I ever order from this company again. It also took 1 and a half operators for me to actually get some real answers. I will say they did try I was case number 79909691 which was the best operator I had from the 3 I spoke to. That being said your system shouldn’t take a whole day to process an order for an item that the store has in their possession.