Clothes Mentor Columbus, GA - Columbus (GA)

1 /5 Trina Green: Everytime, Ive taken almost like new clothing in the store. Clothes Mentor rejects me. If you look at some of the clothing in the store. Some of the clothing and shoes are worn and even have holes in them, and they allowed them. I guess some customers get special treatment. I do not recommend this store!!! FYI: Secret shoppers beware!

1 /5 Martha McManus: Went to Clothes Mentor in Columbus, Ga for first time today, November 19th as it was recommended to me by a good friend! I had just left a Drs appointment at 10:25am and drove approx 4miles away! I walked in letting staff know I had called a couple weeks before to ask about their process should I bring in some clothing items. I walked in introduced myself, went back out to my vehicle and brought in a laundry basket of neatly folded clothing items, and one white trash bag filled with 3 purses, 6 pair of shoes and some of the 50 total clothing items, many with tags. I filled out the required info, talked a couple minutes with 2 very nice, friendly staff letting them know I had other errands to run and would be back in a couple hours or more! I left with my sister and BIL and we drove the car across 1 lane in parking lot to a restaurant to have breakfast! It would have been approximately 10:40am as our order was taken at 10:46am. I had received a text at 10:45am stating my Clothes Mentor dropoff was complete. I was confused. After eating went straight across parking lot and was told they accepted 5 items based on what they thought would sell. All 5 had been at top of laundry basket. I accepted my $14 and made the comment I was confused as to why they would not have chosen more items, especially those that were new and nice brands such as Kasper, VeraWang and Ruby Road. I was told some were out of season. I asked when I should. bring back those considered out of season and was then told Well, we don’t really have seasons. took my laundry basket and white plastic bag and left! When I got home I checked the white bag and noticed they could not possibly have looked at the clothing as the same 3 purses and 6 pair of shoes were still at the top of the bag with dress pants and blouses still stacked neatly at bottom! I will definitely be looking for other alternatives to this Clothes Mentor location! Clothes Mentor was a big disappointment.

1 /5 Erika Sexton: Took several very nice designer purses here to sell. After several hours, I was told by very dismissive staff that my bags were not worth anything. I could tell the way I packed them that they did not even LOOK at some of my purses. So I posted them on fb marketplace and made A LOT of money. I feel this place is biased. I would NOT recommend them for buying OR selling. Anything.

1 /5 Tamika Ruffin: Please fully inspect the clothes you buy here because they are selling clothes that should be trashed. There are holes in discreet places, then they clearance them so when you find them at home they can’t be returned. Poor customer service from owner who wouldn’t give store credit for the stained items with holes. Sweet staff though.

1 /5 Jay: I walked in , it was a cool and mellow vibe . i expressed them i waited at plato’s closet for a hour just to get turned around and asked them if they could atleast look at the things i brought which they did and said it was fine before i drove all the way home and waited 30 minutes again just for them to tell me they couldn’t take it.