5 /5 Lillie Allen: Staff and students were wonderful from scheduling my appointment, greeting you with a smile, and making you feel welcome. When I arrived, I signed in, and there was no wait time. The technician, Thelma, greeted me and directed me to her station. I was scheduled for a wash and twist. This was my second time at The Beauty Academy, Thelma is an excellent stylist, professional, and friendly. Thelma did an awesome job on my twist. My twist looks beautiful. Thank you, Thelma and The Beauty Academy