Subaru of Macon Service Center - Macon (GA)

5 /5 Michele Brown: Traveling and notice tire loosing air. Called and they said to stop by. Arrived gentleman show me where to go. Service advisor Brett got our vechile back quickly, had tire replaced and on our way. Brett was amazing and help. We really appreciate you taking care of us. Thank you so much.

1 /5 samantha dutton: I’ve been a loyal customer of this dealership and their service department for years, but my recent phone interaction with the service manager Brian was deeply disappointing and has made me reconsider my opinion. I called to discuss ongoing issues with a vehicle we purchased just a year ago. Unfortunately, the conversation quickly turned unpleasant. Brian repeatedly interrupted me, raised his voice, and was dismissive of my concerns. I was left feeling disrespected and talked down to, and I couldn’t shake the impression that I wasn’t being taken seriously—possibly because I’m a woman. This experience was not what I expected from a place I’ve trusted for so long.

1 /5 Christopher Delzell: Do not take your vehicle here. The staff is uninformed and the techs are incompetent. Management is disrespectful and refuses to correct mistakes. Brian interrupted me at every opportunity and is more interested in protecting bad techs than solving problems. Unfortunately, my only recourse is to file a BBB complaint but you can protect yourself by going somewhere else.